Last updated: 2026-08-27
1. What we collect
To run a transfer we need: a way to contact you (WeChat, WhatsApp or phone), your pick-up and drop-off addresses, the time, the passenger count and the luggage. Airport pick-ups also need a flight number. We do not collect your travel document numbers and we do not collect card details.
2. Why we collect it
Only to quote, dispatch, brief the driver and stay in touch during the trip. We do not use it for marketing unrelated to your trip.
3. Who can see it
Our team and dispatch see the full itinerary. The driver on the day receives only what that trip needs: contact details, pick-up and drop-off, and timing. We do not sell your information or pass it to third parties unrelated to your trip, except where the law requires disclosure.
4. How long we keep it
Trip records are kept for a period so we can handle follow-up questions, lost property and accounting, then deleted. You can ask us to delete your trip records at any time.
5. This website
We use Cloudflare Web Analytics to count visits. It sets no cookies, does no cross-site tracking, and collects nothing that identifies you personally. We use it only to see which pages people read. Your language choice is stored in a cookie, used solely to remember that choice.
6. Your rights
You can ask to see, correct or delete the information we hold about you. Just message our team — there is no special procedure.
7. Contact
If you have a question about this policy, or want to exercise the rights above, contact us via the WeChat or WhatsApp details on this site.